Shipping and Exchange Policy

Wendy Shelley Studios packs, insures and ships all customized artworks to customers within the vicinity of the United States. Original artwork will be packaged and shipped in the days that were promised you through our email.

You will receive the necessary information, like the tracking number for your shipment, to help you track your order and when it will arrive.

Please capture a photo of the damaged part if you observe any faults in your delivered package.

You may immediately call us at 0803-080-3081 or 0803-080-3082 to resolve your problems.

We believe customer satisfaction is everything. If you didn’t receive your desired package, you may return it to its original condition, and we can fully refund your amount after subtracting the shipping charges. You are responsible for the shipping charges.

To complete your return, we may need a receipt of the package for proof.

You can email us the tracking number of the returned package at wjshelley08@yahoo.com.